Information
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Frequently asked questions
At Pumps and Prana, we believe that saving a life requires more than just physical skill—it requires a calm, focused mind. Our mission is to provide elite BLS and CPR certification that combines clinical accuracy with mindful leadership. This section addresses common questions to help you feel confident in choosing us for your certification needs.
Are your classes "low-stress"?
Yes! Founded by a Registered Nurse, we bridge the gap between the "pump" (mechanics) and the "prana" (breath/life force), ensuring a learning environment that is both clinically accurate and calming.
What is your cancellation/rescheduling policy?
We do not offer refunds; however, we understand that life happens. You may reschedule your class once at no additional cost, provided you notify us at info@pumpsandprana.com at least 48 hours before your scheduled session.
What is the difference between BLS and Heartsaver?
BLS (Basic Life Support) is designed for healthcare professionals, while Heartsaver courses are typically for lay rescuers, such as community leaders, fitness professionals, and local businesses. If you are a medical professional, you need BLS.
Do I need to buy a textbook?
The AHA requires all students to have access to the current provider manual before, during, and after the course. You can purchase a physical book or an eBook directly through the AHA website or during our checkout process.
When will I receive my provider card?
We pride ourselves on efficiency! You will typically receive your digital eCard via email within 24-72 hours of completing the course.
I’m a healthcare professional; which class do I need?
If you are a medical professional, you need a BLS certification. Our BLS courses are designed for healthcare providers such as nursing students, RNs, LVNs, and CNAs.
Do you offer group or on-site training?
Yes! We can bring the training to your office, clinic, or school. Please use our Contact Form to request a custom quote for groups of 5 or more.
What should I wear to class?
Please wear comfortable, move-friendly clothing. You will be practicing skills on the floor with manikins, so we recommend avoiding skirts or restrictive business attire.
How long is my certification valid?
Most AHA certifications, including BLS and Heartsaver CPR/First Aid, are valid for two years from the date of issue.
Which certification will I receive?
All our courses are certified through the American Heart Association (AHA). Upon successful completion, you will receive an official AHA eCard.
Ready to certify your skills?
Empower yourself with life-saving knowledge and certification from Pumps and Prana. Our expert-led classes combine precision and mindful techniques to ensure you're confident and competent. Join us and make a difference.